Course Overview

The UN recently published its latest version of the World Public Sector Report, which outlined how more responsive, inclusive and accountable public sector institutions worldwide would greatly support the achievement of the 2030 Sustainable Development Goals. Member States now have the responsibility of turning this collective vision into a reality for their citizens. This course will provide those involved in the public sector and service delivery with a clear understanding of the nature, evolution and challenges of public administration.

Interactive learning will support participants’ understanding of key issues in public administration such as leadership, organisational change and human resource management. By applying strategic planning methodologies throughout the training, participants will leave equipped to meet citizens’ needs in an accountable, financially responsible and well-communicated manner.

• A comprehensive analysis of the mechanisms behind strategic public administration will be provided, with subjects to be discussed including:
• Public sector financial management and budgeting
• Governance and accountability
• Strategy planning and delivery of public administration
• Managing organisational change
• Human resource management
• Evaluating performance of public administration
• Behavioural insights and public sector entrepreneurship

Experts in the field will lead this training through interactive workshops, lectures and best practice case studies, fostering innovation, creative learning and networking amongst peers.

The Institute of Management and Leadership (ILM) has approved this training course. ILM combines years of research, knowledge and innovation to champion the leadership agenda for all and since 1947 they have carried out extensive research into the knowledge, skills, attitudes, behaviours and values of great leadership. Based on ILM’s core leadership values, this course meets the standard that enables learners who have completed to access the following benefits:

• Membership of ILM and will receipt of an ICPS/ ILM joint Certificate of achievement for the course
• Access to a raft of resources to help you with your continuing professional development, including an award-winning library of e-learning content
• A community of over 30,000 members worldwide enabling you to collaborate and grow your knowledge and skills
• Receipt of weekly news updates, podcasts and cutting-edge research and a monthly published journal and invitations to topical webinars
• Authorisation to use approved letters AMInstLM (Associate Member of The Institute of Leadership and Management) after your name for business correspondence

Learning Outcomes

By the end of the course delegates will be able to:

1. Develop, construct and implement strategic plans
2. Lead effective organisational change
3. Apply the key principles of public sector financial management and budgeting
4. Improve governance and accountability processes and systems
5. Analyse, enhance and evaluate performance
6. Deliver services that better meet citizen and stakeholder needs
7. Create more efficient public services

How You will Benefit

1. The opportunity to gain an internationally recognised professional qualification
2. Hear the latest insights, research and developments in public administration from leading experts
3. Network and share ideas with colleagues from around the world
4. Enhance your skills and knowledge in the management of public services