Agenda

Professional Certificate in Strategic Public Administration

 

Day One: Monday 25th June 2018

Leadership and Governance of Strategic Public Administration

09:00

Registration and Refreshments

09:45

Chair and Delegate’s Introductions 
Chair’s look ahead to the week
Delegates’ introductions, objectives and organisational challenges

10:15

Public Policy and Governance
The political context shaping public administration
Political accountability
The role of public managers in the policy-making process
Distinctive features of public sector management
Ensuring objective driven rather than emergent strategy

11:15

Morning Coffee

11:30

Global Governance and Public Administration
Deepening relationships between local, national and international tiers of governance
Management challenges in international and global public authorities

12:30

Lunch

13:15

Leadership and Strategy in the Public Services
Styles of individual and collective leadership both in high office and at team level
Ethical leadership in the public services
The importance of strategic capabilities
The role of stakeholder consultation in strategy development and legitimation
The processes of change management

14:45

Afternoon Tea

15:00

Comparing Public Administration around the World
Comparative administrative theories, practice and processes and the importance of the context in which they operate
The approaches of different political regimes to public administration and public sector management
How should different experiences and best practices be applied?

16:15

End of Day Wrap Up and Questions

16:30

Close


Day Two: Tuesday 26th June 2018

Public Sector Financial Management 

09:30

Refreshments

09:45

Chair’s Introduction and Delegates’ Recap

10:00

Economics of the Public Sector
Demand management
Promoting growth and sustainability
Economic analysis of public policy
Macro and micro economics: a brief look at their application

11:00

Morning Coffee

11:15

Public Sector Financial Management
Financial and budget controls
Management of working capital
How public services are finance
Ongoing trends
The impact on resource management practices

12:15

Budgeting
The political context of public budgeting
Budgetary cycles
The links between planning and budgeting
What does a budgeting system do?
What makes for a good budgeting system?
The impact of austerity on budgeting in Government

13:15

Lunch

14:00

Risk, Responsibility and Regulation
Risk and the Case for Regulation
Risk Assessment
Public Perception of Risk

15:00

Afternoon Tea

15:15

Efficiency and Effectiveness
Cost benefit and cost effectiveness analysis
Audit of public organisations
Pressure to develop innovative financial mechanisms

16:15

End of Day Wrap Up and Questions

16:30

Close


Day Three: Wednesday 27th June 2018

Strategic Management and Delivery of Public Services

09:30

Refreshments

09:45

Chair’s Introduction and Recap

10:00

Strategy Planning and Delivery of Public Administration
Long range planning in a dynamic and unpredictable environment
Stakeholders and stakeholder analysis
Linkages and other strategies
Objectives Building the plans
Building capacity and capability
Communications

11:15

Morning Coffee

11:30

Strategy Planning and Delivery of Public Administration Continued:
Understanding the impact and implications of the wider environmental context, including international standards and requirements
Ensuring strategic delivery of services
Preparing for potential challenges in implementation

12:30

Lunch

13:15

Managing Organisational Change
Theories of organizational change in public organizations
Ensuring need and providing a plan
Building internal support for change and overcoming resistance
Ensure top-management support and commitment
Build external support and provide resources
Pursue comprehensive change

14:15

Strategic Project Management in the Public Sector
Tools for managing public administration projects
Managing the project environment in a strategic manner
Project management processes
Best practices and contextualising
The importance of people and their role in projects

15:15

Afternoon Tea

15:30

Case Study: Public Sector Entrepreneurship
What is public sector entrepreneurship?
The importance of innovation and how does it occur?
Requirements for entrepreneurial success
Types of internal/direct public-sector entrepreneurship
Government initiated public-sector entrepreneurship programs

16:15

End of Day Wrap Up and Questions

16:30

Close


Day Four: Thursday 28th June 2018

People, Performance and Development in Public Administration 

09:30

Refreshments

09:45

Chair’s Introduction and Recap

10:00

Human Resources Management in Public Administration
The issues, challenges and processes involved in managing employees in the public services
Resourcing and selection
Pay and executive compensation
Performance management
Employee relations
Gender and discrimination
Values and organisational ethics
Managing change strategically
 

11:15

Morning Coffee

11:30

Partnerships and Stakeholders
Key stakeholders and how to cater to differing needs
Facilitating stakeholder collaboration
More effective knowledge-based stakeholder partnerships
Discussion: public private partnerships – the benefits and challenges

12:30

Communication
The need to communicate
Communication within the organisation
Learning skills and targeting audiences
The role of the media
Communicating reform to the media
Formulating a communications programme

13:30

Lunch

14:15

Meeting Citizen Needs
Determining citizen needs
Is there a need for more community driven administration?
Making public administration and governance more responsive to need
Overcoming the challenges and reducing discrimination
Workshop: how do you meet citizen needs in your organisation?

15:15

Afternoon Tea

15:30

Case Study: Behavioural Insights in Public Administration
What is ‘behavioural insights’?
Applying behavioural insight and systems thinking
Using behavioural insights as a tool to improve public service delivery

16:15

End of Day Wrap Up and Questions

16:30

Close


Day Five: Friday 29th June 2018

Evaluation and Transparency

09:30

Refreshments

09:45

Chair’s Introduction and Recap

10:00

Integrity, Transparency and Accountability in Public Administration
The notion of ‘open government’
Anti-corruption mechanisms
Enhancing oversight mechanisms
Comparing the accountability of public officials
Building trust in the public service and the impact this has

11:15

Morning Coffee

11:30

Evaluating Performance of Public Administration
Creating evaluation procedures suitable for particular contexts
Performance appraisal
Some sample tools to monitor and evaluate performance
The institutionalisation of monitoring and evaluation systems

12:30

Guidance on Achieving a Chartered Management Institute Professional Qualification
Structuring a written piece of work for assessment: generic overview and principles
Structuring these two specific pieces of work to demonstrate all the assessment criteria 

13:00

Final Discussion and Recap
Course recap and discussion
Evaluation forms
Certificate presentation and group photograph

13:30

Lunch and Close